The refund will be initiated only after the package has been received back at our facility. The refunded amount will be transferred, as per banking and payment gateway norms, within 5 to 7 business days of the receipt of the returned shipment. All returns must be authorised and the return shipment must be mailed within 15 days of receiving the original shipment. If you would like to return a product, it is required to call us as soon as possible at +91-22-43432222. In case VMT cannot arrange a pickup, you can send the shipment back by requesting a Free Shipping Coupon (Due to lockdowns and limited service in certain areas) For products that weigh over 30 Kg, the cost of shipping will be borne by the customer. VMT shall bear the cost of the return shipping to all Pin Codes that can avail free shipping. The logistic charges involved in these cases would be refunded back to you after the product reaches us. Note* - In case VMT is unable to pick-up your shipment due to certain unforeseen circumstance, you may have to ship the products to our facility.
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